Booking terms.

Choosing and paying for your booking

Use your own Google account to book and manage your reservation. Private court bookings can include more than one court and time period. Each Open Play participant must register and reserve their own spot.

Prices are in Philippine pesos. The selected court times or session, applicable price, payment deadline and booking rules are shown before payment. Rates and availability can change before a booking is made; confirmed reservations keep their recorded booking terms.

Payment is due upfront through Court L’s PayMongo checkout. Selecting a slot creates a temporary hold, not a confirmed reservation. A booking is confirmed after the system verifies payment. Unpaid holds expire and become available again. Keep your booking reference and contact Court L if your payment and booking status do not match.

Rescheduling

You can request a new available date or time through My bookings, subject to the rules shown for your reservation. Court L staff can also assist. If the replacement costs more, the system calculates the additional amount and the change takes effect after that payment is verified. A cheaper replacement does not produce a cash refund.

Follow the payment deadline shown for a proposed change. Until a change is confirmed, your original reservation remains in place.

Cancellations and missed games

Customer cancellations, missed bookings and unused time are not ordinarily refundable. Court L is covered, so rain does not automatically cancel a reservation or create a refund entitlement. These policies do not limit any rights or remedies required by applicable law.

If Court L cannot provide a booked court or session, the venue will contact affected customers with a replacement date or a refund option. Approved refunds are processed through the payment gateway or the original payment arrangement; the booking website records the resolution. Processing time depends on the payment provider.

Open Play

An Open Play reservation covers one participant for the complete session shown. Places are limited and a sold-out session cannot accept another booking. Sessions continue when individual players do not attend; a no-show does not create a refund or transfer the place to another account.

At the venue

Arrive in time for your reservation and follow Court L’s posted safety, equipment and conduct rules. Your reservation ends at the booked time. Let staff know about an issue as soon as it happens so they can help.

Your information and booking records

The privacy policy explains the information used for accounts, reservations and payments. Keep your account secure and review your booking details before paying. Contact Court L promptly about an error or an unauthorized booking.

Contact Court L

For a booking or privacy request, contact Court L at 0963 564 4928. Include your booking reference when relevant. Please do not send passwords, card details or government identification through a public comment.