Privacy policy.

Who handles your information

Court L Paddle House operates the court booking service. Genetrify provides and maintains the website and hosting on Court L’s behalf. Authorized Court L staff use reservation information to manage the venue.

What we collect and why

• Account information: your Google account identifier, name and verified email address, to recognize your account and protect your bookings.
• Reservations: court times, Open Play participation, booking references, attendance, changes and related support notes, to deliver and manage your reservation.
• Payment records: the amount, status and payment gateway reference, to confirm payment, reconcile bookings and handle payment enquiries.
• Security and activity records: login sessions and records of booking or administrative changes, to control access and investigate problems.

We use this information to provide the booking service, support you, maintain appropriate business records and protect the service. Booking availability is public; your account and reservation details are limited to you and authorized personnel.

Google sign-in and payments

Google handles your sign-in. Court L requests basic identity information through the openid, email and profile permissions. We do not request access to your Gmail, Google Drive or Calendar, and we do not receive your Google password.

PayMongo processes checkout using Court L’s merchant account. Payment credentials are entered on the payment provider’s checkout, rather than stored in Court L’s booking database. Google and PayMongo also process information under their own privacy policies.

Cookies and storage on your device

Essential cookies keep you signed in and secure the Google login process. A login cookie lasts up to seven days unless you sign out earlier; temporary login security cookies expire after ten minutes. Browser session storage preserves unfinished court selections and, for staff, unsaved settings in the current browser session.

The optional home-screen installation uses a service worker to show an offline explanation. It does not cache private accounts, reservation availability or payment responses.

Sharing and protection

Information is used by Court L’s authorized team and the service providers needed to operate authentication, hosting and payments. Providers may process information outside the Philippines. We limit access according to each person’s role and use secure connections and protected sessions. Information may also be disclosed where required by law or to resolve fraud, security incidents or payment disputes. We do not sell your personal information.

Retention and your choices

Account and booking information is kept for the booking service, support, security and applicable accounting or legal obligations. Information that is no longer needed should be deleted or anonymized; a request to remove an account may not immediately remove records that must be retained for those purposes.

You can ask Court L to explain, provide access to, correct or delete your information, or raise an objection or privacy concern, subject to applicable law and necessary identity checks. You can also revoke Court L’s access from your Google Account. Revoking access does not by itself cancel a reservation or erase booking records. You may raise a privacy complaint with the National Privacy Commission.

Contact Court L

For a booking or privacy request, contact Court L at 0963 564 4928. Include your booking reference when relevant. Please do not send passwords, card details or government identification through a public comment.